Orders:
1. How can I place an order on Everalz Online Shopping and Wholesale store?
Placing an order is simple! Browse our catalog, select the items you wish to purchase, and add them to your cart. Once you’re ready to check out, proceed to the checkout page, fill in your delivery details, choose your preferred payment method, and confirm your order. You’ll receive an order confirmation email with the details of your purchase.
2. Can I modify or cancel my order after placing it?
cancel your order, but only if it hasn’t been processed or shipped yet. Contact our Customer Support Team at support@everalz.com or contact on WhatsApp as soon as possible. We will do our best to accommodate your request.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the courier’s website. Additionally, you can log in to your Everalz account and view the order status under the “My Orders” section.
4. What should I do if I receive the wrong item or my order is incomplete?
you receive the wrong item or your order is incomplete, please contact our Customer Support Team within 48 hours of receiving your delivery. Provide your order number and details of the issue, along with photos if applicable. We will work quickly to resolve the problem by sending the correct item or the missing products at no additional cost.
1. How can I place an order on Everalz Online Shopping and Wholesale store?
Placing an order is simple! Browse our catalog, select the items you wish to purchase, and add them to your cart. Once you’re ready to check out, proceed to the checkout page, fill in your delivery details, choose your preferred payment method, and confirm your order. You’ll receive an order confirmation email with the details of your purchase.
2. Can I modify or cancel my order after placing it?
cancel your order, but only if it hasn’t been processed or shipped yet. Contact our Customer Support Team at support@everalz.com or contact on WhatsApp as soon as possible. We will do our best to accommodate your request.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the courier’s website. Additionally, you can log in to your Everalz account and view the order status under the “My Orders” section.
4. What should I do if I receive the wrong item or my order is incomplete?
you receive the wrong item or your order is incomplete, please contact our Customer Support Team within 48 hours of receiving your delivery. Provide your order number and details of the issue, along with photos if applicable. We will work quickly to resolve the problem by sending the correct item or the missing products at no additional cost.
Shipping & Returns
1. What are the shipping options available at Everalz?
We offer standard and expedited shipping options. During checkout, you can select your preferred shipping method based on the estimated delivery time and cost. Shipping fees vary depending on the size, weight, and destination of your order.
2. How long does it take to receive my order?
Delivery times depend on the shipping method chosen and your location. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days. You will receive a tracking number to monitor your delivery status.
3. What is the return policy for Everalz?.
You can return items within 30 days of receiving them, provided they are in their original condition, unused, and in the original packaging. Certain items, such as perishable goods or customized products, are non-returnable unless defective or damaged. For more details, please refer to our Refund and
4. How do I initiate a return or exchange?
To initiate a return or exchange, contact our Customer Support Team at support@everalz.com or Contact on WhatsApp and Provide your order number, the reason for the return or exchange, and any supporting details. We will guide you through the process and provide the necessary instructions.
Payment:
1.What payment methods does Everalz accept?
We accept a variety of payment methods, including credit and debit cards (Visa, Mastercard), digital wallets (PayPal, Google Pay), and direct bank transfers. All payment options are securely processed.
2. Is my payment information secure?
Yes, your payment information is fully secure. We use advanced encryption technology and secure payment gateways to ensure your personal and financial data is protected at all times.
3. Can I use multiple payment methods for a single order?
Currently, we do not support splitting payments across multiple methods for a single order. However, you can use a combination of gift cards and another payment method if applicable.